Feedback and Survey

Feedback, Suggestions and Complaints

Your opinion helps us improve the care we provide to patients from abroad. Use the first form for any comment, suggestion or complaint at any stage – before, during or after your treatment. Every message is recorded, acknowledged by our international patient team within 3 working days, and reviewed by Dr. Horoz. Complaints are answered in writing; if we cannot resolve an issue, we tell you why and what alternatives exist. You may also write to info@edacabukhoroz.com or call +90 552 828 24 28.

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Patient Satisfaction Survey

If you have completed your treatment, please take two minutes to rate your experience (1 = poor, 5 = excellent). Responses can be anonymous and are used only to measure and improve our services.

About your treatment
Please rate
Communication before arrival (speed, clarity, language)
Information about the procedure, risks and recovery
Care and attention during treatment
Transfer, accommodation and other assistance
Follow-up after returning home
Overall satisfaction
Thank you for your feedback.
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